At Crumbs Desserts, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, delivery address, phone number, email address, and WhatsApp number.
  • Order Information: Details of the cakes, pastries, desserts, or other products you purchase.
  • Payment Information: Processed securely through third-party payment gateways (we do not store full credit/debit card details).
  • Technical Information: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and deliveries
  • Provide customer support
  • Send promotional offers and updates (you can unsubscribe anytime)
  • Improve our website and services
  • Comply with legal obligations in the UAE

3. Sharing of Your Information

We do not sell your personal data. We may share your information with:

  • Delivery partners and logistics companies (for order fulfillment)
  • Payment processing companies
  • Legal authorities if required by UAE law

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

  • Access, correct, or update your personal information
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by UAE law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Crumbs Desserts Shop # 1, Muwaileh Commercial, Sharjah, UAE

Phone: +971 6 558 3015 WhatsApp: +971 56 18 20 967 Email: info@crumbsdessert.com