Terms & Conditions
Welcome to Crumbs Desserts. By accessing or using our website and placing an order, you agree to be bound by these Terms & Conditions.
1. General
- These Terms & Conditions govern the use of our website and the purchase of cakes, pastries, desserts, and other bakery products.
- Crumbs Desserts is a specialty bakery based in Sharjah, UAE.
2. Orders and Payments
- All orders are subject to availability and confirmation.
- Prices displayed are in UAE Dirhams (AED) and inclusive of VAT where applicable.
- We accept online payments through secure third-party gateways.
- Once an order is confirmed, it cannot be modified without our approval.
3. Delivery
- We offer delivery across the UAE.
- Standard delivery time is within 7 business days from order confirmation.
- Delivery charges may apply depending on location.
- Delivery times are estimates only. We are not responsible for delays caused by traffic, weather, or third-party logistics.
4. Cancellations & Refunds
- Orders can be cancelled within 2 hours of placing the order for a full refund.
- No cancellations or refunds are allowed after 2 hours or once the order has been prepared.
- Refunds (if approved) will be processed within 7–10 business days to the original payment method.
5. Product Information
- All images are for illustration purposes only. Actual products may vary slightly in appearance.
- We use the finest ingredients, but we cannot guarantee against food allergies. Please check ingredients carefully before ordering.
6. Limitation of Liability
- Crumbs Desserts shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
- Our total liability shall not exceed the value of the ordered products.
7. Intellectual Property
- All content on this website (images, logos, text, etc.) is the property of Crumbs Desserts and may not be used without prior written permission.
8. Governing Law
- These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.
9. Changes to Terms
- We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website after changes constitutes acceptance of the new terms.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Crumbs Desserts Shop # 1, Muwaileh Commercial, Sharjah, UAE
Phone: +971 6 558 3015 WhatsApp: +971 56 18 20 967 Email: info@crumbsdessert.com