Shipping & Delivery
At Crumbs Desserts, we strive to deliver your fresh cakes, pastries, and desserts safely and on time.
1. Delivery Area
- We deliver across the United Arab Emirates (UAE).
- Delivery is currently available to Dubai, Sharjah, Ajman, Abu Dhabi, and Umm Al Quwain.
2. Delivery Time
- Standard delivery time is within 7 business days from the date of order confirmation.
- For urgent orders, please contact us via WhatsApp. Same-day or next-day delivery may be available depending on location and order volume (subject to confirmation).
3. Delivery Charges
- Delivery fees vary based on location.
- Exact delivery charges will be calculated and shown at checkout.
- Free delivery may be available on selected orders above a minimum order value (promotions will be announced on the website).
4. Order Processing
- All orders are freshly prepared after confirmation.
- Orders placed before 2:00 PM (UAE time) are usually processed on the same day.
- We prepare desserts fresh, so changes to orders are only accepted within 2 hours of placing the order.
5. Delivery Process
- We use trusted delivery partners to ensure your desserts reach you in perfect condition.
- Perishable items are packed with proper cooling materials.
- You will receive a tracking link via SMS/WhatsApp once your order is dispatched.
6. Important Notes
- Delivery times are estimates and may be affected by traffic, weather conditions, or unforeseen circumstances.
- Please ensure someone is available at the delivery address to receive the order.
- For cakes with candles or special messages, please mention it in the order notes.
7. Failed Delivery
- If the delivery attempt fails due to incorrect address or unavailability of recipient, redelivery charges may apply.
- We are not responsible for products that spoil due to the customer’s failure to collect or store them properly after delivery.
Contact Us
For any delivery-related queries, please reach out to us:
Crumbs Desserts Shop # 1, Muwaileh Commercial, Sharjah, UAE
Phone: +971 6 558 3015 WhatsApp: +971 56 18 20 967 Email: info@crumbsdessert.com