Delivery Policy
Welcome to Crumbs Dessert. We are committed to delivering fresh cakes, pastries, desserts, and bakery products safely and on time across Sharjah and surrounding areas. Please read our delivery policy carefully before placing an order.
Delivery Areas
We currently deliver across selected areas in Sharjah and nearby Emirates. Delivery availability may vary depending on location and order size.
For delivery confirmation in your area, please contact us directly.
Delivery Timings
Our delivery service is available during store operating hours.
- Standard Delivery: Same day or scheduled delivery based on product availability
- Custom Cake Orders: Require advance booking and confirmation
- Delivery timings may vary during weekends, holidays, and festive seasons
We always aim to deliver orders within the requested time slot, however delays may occasionally occur due to traffic, weather, or high order volume.
Order Processing
- Orders are processed after payment confirmation
- Custom and specialty cake orders may require additional preparation time
- Customers are advised to place orders in advance for special occasions and large events
Delivery Charges
Delivery charges may vary depending on:
- Delivery location
- Order size
- Urgent or same-day delivery requests
Any applicable delivery charges will be communicated during order confirmation.
Failed Deliveries
Please ensure that the delivery address and contact details are accurate.
If:
- the recipient is unavailable,
- the address is incorrect,
- or the delivery cannot be completed due to customer-related issues,
additional delivery charges may apply for re-delivery.
Product Handling
All cakes, pastries, and desserts are carefully packed to maintain freshness and quality during transportation. Once the order is delivered and accepted, responsibility for proper storage and handling transfers to the customer.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us immediately with:
- Order details
- Photos of the product
- Delivery information
We will review the issue and provide an appropriate resolution where applicable.
Contact Information
For delivery support or order inquiries, please contact:
Crumbs Dessert
Shop # 1 – Muwaileh Commercial, Sharjah
Phone: +971 6 558 3015
WhatsApp: +971 56 18 20 967
Email: info@crumbsdessert.com
Signature Cakes (1-Kg)
Cakes Mini (0.5-Kg)
Muffin
Ice Cream for One
Arabic Ice Cream (Kushta & Festasho)
Classic Flavor Ice Cream